Quality Management Systems
Management System Certificates
WEPCO’s certified expertise includes:
- ISO 45001: Occupational Health & Safety
- ISO 14001: Environmental Management
- ISO 9001: Quality Management
- ISO 17025: Laboratory Testing & Calibration
In 2022, El-Hamra Terminal earned *Egypt’s Best Specialized Port* award from the Ministry of Transportation for unparalleled safety, security, and operational performance.



Quality Management Systems
The Western Desert Operating Petroleum Company (WEPCO) applies a robust and comprehensive Quality Management System (QMS) that represents a sustainable, organization-wide approach. This system is designed to continuously enhance the company’s ability to operate in a long-term, stable environment while consistently delivering high-quality services to its customers.
Additionally, Quality Management (QM) serves as a key tool for promoting a culture of quality and increasing awareness of service excellence across all levels of the organization. The abbreviation QM stands for the following:
Quality (Q)
The standard by which service excellence is measured, ensuring that both customer expectations and company requirements are consistently met.
Management (M)
The management of activities and functions involved in defining the quality policy and ensuring its strict implementation through methods such as quality planning and quality assurance, in alignment with the organization’s business strategy.
WEPCO’s Quality Management System (QMS) outlines the core principles that guide our operations in the areas of quality, safety, occupational health, environmental protection, sustainable development, and corporate social responsibility.
The comprehensive Quality Management System (QMS) model is built upon seven interrelated principles:
- Leadership
- Relationship Management
- Customer Focus
- Evidence-Based Decision Making
- Continuous Improvement
- Process Approach
- Workers’ Participation




WEPCO’s QMS ensures consistent service excellence through:
- Policies: Defined scopes and accountability frameworks
- Targets: Strategic benchmarks for continuous improvement
- Procedures: Streamlined operational workflows
- Audit & Evaluation: Rigorous performance monitoring
- Leadership: Cultivating a quality-centric culture
- Stakeholder Engagement: Collaborative partnership management